Terms and Conditions

1. Introduction & Definitions

These Terms and Conditions (“Terms”) govern your access to and use of the services, website, and applications provided by Brantford Limited (“Company,” “we,” “our,” or “us”).
By accessing or using our Services, you (“User,” “you,” or “your”) agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

Definitions:

  • “Services” means the Brantford India platform, including lead generation, listing management, automated outreach, and related tools.
  • “User” refers to brokers, channel partners, developers, or individuals accessing our Services.
  • “Content” means all information, listings, data, text, images, and other material made available through our Services.

2. Acceptable Use & User Commitments

You agree not to misuse the Services. This includes but is not limited to:

  • Uploading false, misleading, duplicate, or fraudulent property listings or data.
  • Misrepresenting your identity, company, or relationship with a third party.
  • Attempting to disrupt, hack, or misuse the platform in any way.
  • Using the Services to send unsolicited spam or unlawful communications.

We reserve the right to suspend or terminate accounts that breach these Terms.

3. Communication Consent

By using our Services, you expressly authorize Brantford India and its affiliates to contact you via phone, SMS, WhatsApp, email, or any other medium, notwithstanding your DND/NCPR registration status.
You also confirm that you have obtained necessary consents from your customers before uploading or sharing their data on the platform.

You shall indemnify and hold harmless Brantford India against any claims, penalties, or disputes arising out of lack of consent or DND-related issues.

4. Intellectual Property

All platform content, technology, logos, and trademarks belong to Brantford India.
Users are granted a limited, non-exclusive, non-transferable license to use the Services solely for business purposes. Unauthorized reproduction, resale, or modification is prohibited.

5. Payment, Billing & Refunds

  • Fees are charged as per the chosen subscription plan.
  • Payments are due in advance unless agreed otherwise in writing.
  • No refunds will be issued except in cases of proven technical failure directly attributable to Brantford India.
  • Failure to pay may result in suspension or termination of your account.

6. Limitation of Liability & Disclaimers

  • Services are provided on an “as-is” and “as-available” basis without warranties of any kind.
  • We do not guarantee leads, conversions, or revenue outcomes.
  • To the maximum extent permitted by law, Brantford India shall not be liable for indirect, incidental, or consequential damages including but not limited to loss of profits, data, or business opportunities.

7. User Indemnity

You agree to indemnify and hold harmless Brantford India, its affiliates, employees, and representatives from any claims, liabilities, or damages arising from:

  • Your breach of these Terms.
  • Your misuse of the Services.
  • Your violation of applicable laws, including data protection and DND-related regulations.
  • Any dispute with your clients or third parties arising out of data or communication shared via the platform.

8. Termination & Suspension

We reserve the right to suspend or terminate your account without notice if you:

  • Breach these Terms,
  • Fail to pay subscription fees,
  • Misuse the platform,
  • Engage in fraudulent, unlawful, or abusive activity.

Upon termination, your access to the Services ceases immediately, and we are not obligated to retain your data beyond statutory requirements.

9. Governing Law & Jurisdiction

These Terms are governed by and construed under the laws of India.
All disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

10. Modifications to Terms

We may update these Terms periodically. Continued use of our Services after such updates constitutes acceptance of the revised Terms.

11. Third-Party Links & Integrations

Our Services may link to or integrate with third-party websites, APIs, or tools. We are not responsible for their content, practices, or policies. Usage of third-party services is governed by their respective terms.

12. Privacy Policy

Use of our Services is also subject to our Privacy Policy available at: https://www.brantfordindia.com/privacy-policy. Please read both documents carefully before using our Services.